Shipping Policy

  Shipping Policy Information

All in-stock items leave within 48 hours of receiving your order during regular business hours. Emails are sent for back ordered items via email, and we will keep you informed of your order status. Additional shipping and export charges apply to all orders outside the 48 contiguous United States.  

Pioneer Linens ships Eastern Standard Time via UPS or FedEx Monday-Friday excluding all holidays. All orders MUST be placed by 10:00 A.M. Eastern Standard Time to guarantee delivery next business day. Third Day Air is not guaranteed. Free Shipping on QUALIFIED orders applies to orders only in the 48 Contiguous United States: 

Free Shipping may qualify, but not guaranteed, for UPS Ground shipment of only Non Bulk Purchases up to $1,599.99ADDITIONAL SHIPPING Charges added upon fulfillment for shipment of all orders over $1,600.00 and oversized, bulk, and heavy items - furniture, accessories, fragile items, all vanity accessories, 1 or more laundering product bottles, large rugs, 2 or more fashion rugs, 4 or more towels, 2 or more blankets, comforters, featherbeds, 2 or more sleeping pillows, luggage racks, table top extenders, bulk purchases of bed, bath, and table linens... etc. Sample swatches and custom orders are excluded from free shipping. 

All expedited shipments fees is calculated upon box size and cost of your order with Pioneer Linens.

Additional shipping fees will apply to an order which cost more than the suggested shipping fee listed below:

Order Total

3rd Day


2nd Day

$0.00 - $49.99    








$50.00 - $99.99      








$100.00 - $199.99








$200.00 - $349.99








$350.00 - $599.99








$600.00 - $999.99








$1000.00 - $1599.99








$1600.00 - $2999.99
















All Orders Higher







*No guarantee delivery for 3rd Day Air, it may take 4 days. Any orders placed within 2 weeks to same shipping address may have additional shipping charges if the orders exceed the qualified free shipping agreement. 

International Shipping: Additional delivery charges applied to all shipments outside of the 48 contiguous United States. These charges assessed on a case-by-case basis depending on the weight of the order and the country the package is being delivered to. All applicable duty, customs charges and taxes are not included in the shipping cost and are the sole responsibility of the customer. Due to the daily fluctuation of import fees, brokerage charges and government taxes, quotations for such costs must be handled through your local Customs office. Pioneer Linens holds no responsibility for any packages lost, stolen or damaged sent outside the contiguous 48 states. Due to international billing information verification, order processing can take up to many weeks.

*Receive FREE Shipping via UPS Ground on qualified orders over $100.00 up to $1,599.99 within the 48 contiguous United States. Additional charges may apply.

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